This week, I’m proud to share with you a community that is best-in-class in almost everything they do. I’ve been monitoring the growth of the Fitbit Community (US) over the last few years. Believe me when I tell you they are setting the standard when it comes to an outstanding brand community today.
Fitbit is an admirable community. I particularly like the ideas section and their add-on coaching services that no doubt help them to monetize the platform, not to mention their ability to deflect tickets by peer support.
Fitbit is an admirable community. I particularly like the ideas section and their add-on coaching services that no doubt help them to monetize the platform, not to mention their ability to deflect tickets by peer support.